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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

rafael eduardo segura rios

June 22, 2023

2  out of  5 rating by rafael eduardo segura rios
"2.5 star. Very disorganized. Mr Brad was with an attitude at some point because I did not paid last month bill, It was his fault , bill never came "so incompetent and kind of rude to me" because I didn't pay . I have been with him for several years but it seems he is laying back on his business. I'm considering to change an agent or go to another insurance if another mistake comes up."

Joan Vernon

June 2, 2023

5  out of  5 rating by Joan Vernon
"I recently had a car accident where I was awoken on Saturday morning with a neighbor pounding on my door and asking if I had seen my car. I ran out and looked,the whole back of my hatch window was smashed out, tail light smashed, dents in the back of the car. I automatically freaked out. My daughter went inside called State Farm within 15 or 20 minutes they had arranged a place for me to take my car to have it appraised, a place for me to pick up my rental car. Unbelievable how fast they made everything okay. From there, I did the two things they asked me to do. Everything turned out great and they paid for it all. I cannot tell you how wonderful it was to have a burden lifted off my back within 15 or 20 minutes on a Saturday. They took care of everything. What an awesome Insurance Company. The guys in this office are so friendly and kind, it was like dealing with family. State Farm is the only insurance company I will ever be with. Joan Vernon"

Christopher Stlouis

May 8, 2023

5  out of  5 rating by Christopher Stlouis
"Brad and his team have always been very professionally and productive. Their costs are reasonable. Their experience and expertise with insurance has made the transition during this moving experience easier and pain free"

Catherine Spainhour

April 5, 2023

5  out of  5 rating by Catherine Spainhour
"Gavin has been wonderful to help and guide me with my recent policies that include my vehicle along with Homeowners Insurance. Brad Romine and his staff are very personable, caring people and it shows in the way they conduct business!!"

Sandy Melaga

March 2, 2023

5  out of  5 rating by Sandy Melaga
"Excellent customer service!!"


January 27, 2023

5  out of  5 rating by narcoti
"I had a home disaster and these folks especially Jordan took great care of me and made sure not only my issues were covered but my neighbors issues as well. This has been an extremely positive experience in light of what happened to my house. Highly recommended especially if you value a personal aspect to your insurance."

Brad Averitte

January 19, 2023

5  out of  5 rating by Brad Averitte
"Brad Romine and his staff are the best in the business, any questions or concerns are handled immediately. The level of customer service they provide is unparalleled!"

Glenda Combs

December 13, 2022

5  out of  5 rating by Glenda Combs
"Excellent customer service, good rates on insurance. I would highly recommend this agency."

Betty Morse

October 26, 2022

5  out of  5 rating by Betty Morse
"I have been with Brad Romune State Farm for 26+ years. Thankfully I have not needed their services often, but on the couple of occasions I have, they were quick to respond and address my needs! They truly are excellent to deal with!"

Joseph Deitz

October 22, 2022

5  out of  5 rating by Joseph Deitz
"No matter who l speak to in the office or just stop by they always find time and help you to meet what you need. My family has done business with them for 30 years almost. Will continue to turn to them for any insurance needs. Thank you."

Glorious Davis

October 11, 2022

5  out of  5 rating by Glorious Davis
"I was truly comfortable talking to Jordan. He was through answering questions I asked, and asking questions to me that I didn’t think of to have all the coverage I needed. I felt his caring spirit. He wasn’t just trying to make a sale. He wasn’t pushy trying to over sell or under sell. He wanted to know me as a client and I appreciate that. I’m so happy I called State Farm. My aunt and daughter, have been with State Farm’s over 20 years each,. My granddaughter was on her Mom’s policy now she has her own , and now me. It’s a family affair."

Kevin Frazier

October 11, 2022

5  out of  5 rating by Kevin Frazier
"I got great knowledgeable service from Jordan. Great choice."

Fritzie Manuel

September 28, 2022

5  out of  5 rating by Fritzie Manuel
"Great customer service with patience and understanding. Thank you very much!"

Ryan Igss

September 26, 2022

5  out of  5 rating by Ryan Igss
"Great Service"

Dennis Shaw

September 7, 2022

5  out of  5 rating by Dennis Shaw
"Agent is witjvery good to work"


September 2, 2022

5  out of  5 rating by LC
"Excellent service, personable..competitive pricing and very knowledgeable.. thanks Jordan. Brad. et al .. you are the best!"

Ryan Connor

July 12, 2022

5  out of  5 rating by Ryan Connor
"I worked with Ben there on policies and he is always super approachable and personable. We have multiple policies through them and he always explains things in a way that doesn't take a law degree to understand"

Sharon Giddens

June 7, 2022

5  out of  5 rating by Sharon Giddens
"I'm beyond thrilled with the service I'm getting with Brad Romine State Farm with a recent water issue at my home. They go the extra mile to make it right! Sharon Giddens"

John Kilbourne

March 17, 2022

5  out of  5 rating by John Kilbourne
"Been solid and trustworthy for me."

Charles “Charles” Trotter

February 25, 2022

5  out of  5 rating by Charles “Charles” Trotter
"Excellent customer service."

vickie byrd

February 11, 2022

5  out of  5 rating by vickie byrd
"Love this company and Brad and staff. Always available and very helpful."

Janet Culpepper

January 7, 2022

5  out of  5 rating by Janet Culpepper
"Brad and team are always customer focused, responsive and provide excellent service."

Bill Rossomano

November 8, 2021

5  out of  5 rating by Bill Rossomano
"We have been with Brad Romaine for 30+ years. We have always had superior service from Brad and his staff They are also attentive to our needs, even in the most difficult situations."

Justiz Gaming

November 5, 2021

5  out of  5 rating by Justiz Gaming
"Jordan from State always been my guy. He's always been super helpful for me. Helped me gain insurance for life and my home. As well as three vehicles for a low rate which is insane. Really appreciate him..thank you guys again. Ask for Jordan yall"

Debbie Girard

October 28, 2021

5  out of  5 rating by Debbie Girard
"Met with Jordan. Very knowledgeable about all kinds of insurances and options. Able to answer all our questions. Also introduced us to Brad the agent. We were new clients."