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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Suzanne Siegel - Kangas

Suzanne Siegel - Kangas

May 22, 2024

5  out of  5
rating by Suzanne Siegel - Kangas
"I moved to Clemmons 6 yrs ago and have been with State Farm 40+ yrs and was referred by prior agency out of state to Brad Romine State Farm. I know insurance is expensive but you want to know if you have any issues your agent is going to be there for you. Everyone at the office is great but I just want to say Ben Humphrey is the best. Whether just answering questions or actually helping with claims he will do whatever he can to walk you through the process and explain any questions I have. Thank you State Farm."
We responded:
"Suzanne, thanks so much for the positive feedback! We truly appreciate it and appreciate you choosing to do business with us. Ben is a great asset to our office. Glad you enjoy working with him. Best, Brad and team "
Profile photo of Lynn Mallow

Lynn Mallow

April 9, 2024

5  out of  5
rating by Lynn Mallow
"Gavin did a great job and he was very efficient."
We responded:
"Lynn, thank you so much for your positive feedback and your comments about Gavin. We are glad he’s on our team! Reach out to us anytime. We are happy to assist. Best, Brad and team "
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Bradford Miller

March 1, 2024

5  out of  5
rating by Bradford Miller
"Gavin is exceptional!"
We responded:
"Thank you so much for your positive review Brad! Gavin does a great job and we are so happy he’s on our team. Best, Brad and team"
Profile photo of Gayle Anderson

Gayle Anderson

February 3, 2024

5  out of  5
rating by Gayle Anderson
"You can count on Brad Romine’s team whenever you need them. They are responsive, professional, and always thinking ahead about your needs."
We responded:
"Gayle, thank you so much. We appreciate your confidence in us. Best, Brad and team "
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David Cross

December 29, 2023

5  out of  5
rating by David Cross
"He needs a beard. Every man has a beard these days. Glad he's not a 'follower'!"
We responded:
"David, thank you and thank you for doing business with us. We appreciate you. Best, Brad and team"
Profile photo of Rebecca Kaselis

Rebecca Kaselis

December 11, 2023

5  out of  5
rating by Rebecca Kaselis
"I love State Farm! Great service and friendly. I have been happy with my State Farm for over 20 years. I also helped my Chinese friends join them, and they are very happy with it."
We responded:
"Rebecca, thanks so much for the kind words and your confidence in State Farm and our team here in Clemmons, NC. We appreciate you and your business very much. Best, Brad and team"
Profile photo of Jenny G

Jenny G

October 18, 2023

5  out of  5
rating by Jenny G
"I switched to State Farm ab 7 years ago for auto insurance. Brad assisted with making sure I would be fully covered in any situation at a price I could afford. Within this 7yrs, I’ve added new drivers, renters insurance (which I’ve had to utilize bc of a busted pipe. My claim was honored quickly & with compassion.) My teenage driver has taken advantage of roadside assistance, so thankful for this coverage. Our good driver discount, keeps my premiums low. Recently, I’ve also added life insurance policy. The greatest benefit is knowing that if I have a life change or situation, I can reach out to Brad or Ben Humphrey directly. They’ve always been willing to take care of my family’s insurance needs promptly & save me time, money, stress etc. Being a single parent with one income, price is important. However, so is coverage for the unexpected. Thank you to everyone in this office for caring for my family as people, not just a number!! Brad, Ben and the whole office treat us as family. You can buy insurance anywhere, but you can’t get service & compassion like this when you need it!!"
We responded:
"Jenny, thanks so much for your confidence in me and my team. We love working with you and are so glad you are happy! Best, Brad and team. "
Profile photo of Sandra Clodgo

Sandra Clodgo

September 25, 2023

5  out of  5
rating by Sandra Clodgo
"Went into process blind. Gavin was efficient, and helped us obtain what we needed and when needed. Pleasant to work with. We will be using him further."
We responded:
"Sandra, thanks so much for your positive feedback! We appreciate it. And so glad Gavin is on our team and took great care of you. Best, Brad and team"
Profile photo of rafael eduardo segura rios

rafael eduardo segura rios

June 22, 2023

2  out of  5
rating by rafael eduardo segura rios
"2.5 star. Very disorganized. Mr Brad was with an attitude at some point because I did not paid last month bill, It was his fault , bill never came "so incompetent and kind of rude to me" because I didn't pay . I have been with him for several years but it seems he is laying back on his business. I'm considering to change an agent or go to another insurance if another mistake comes up."
We responded:
"Rafael, so sorry about that. Thank you for your payment. We appreciate your business. Brad and team. "
Profile photo of Joan Vernon

Joan Vernon

June 2, 2023

5  out of  5
rating by Joan Vernon
"I recently had a car accident where I was awoken on Saturday morning with a neighbor pounding on my door and asking if I had seen my car. I ran out and looked,the whole back of my hatch window was smashed out, tail light smashed, dents in the back of the car. I automatically freaked out. My daughter went inside called State Farm within 15 or 20 minutes they had arranged a place for me to take my car to have it appraised, a place for me to pick up my rental car. Unbelievable how fast they made everything okay. From there, I did the two things they asked me to do. Everything turned out great and they paid for it all. I cannot tell you how wonderful it was to have a burden lifted off my back within 15 or 20 minutes on a Saturday. They took care of everything. What an awesome Insurance Company. The guys in this office are so friendly and kind, it was like dealing with family. State Farm is the only insurance company I will ever be with. Joan Vernon"
We responded:
"Joan,thank you so much for your confidence in us! So sorry that happened to you, but honored to assist. Best! Brad and team"
Profile photo of Christopher Stlouis

Christopher Stlouis

May 8, 2023

5  out of  5
rating by Christopher Stlouis
"Brad and his team have always been very professionally and productive. Their costs are reasonable. Their experience and expertise with insurance has made the transition during this moving experience easier and pain free"
We responded:
"Christopher, thanks so much for the positive feedback! You make it very easy on us and are a joy to work with on your insurance. Lean on us anytime. Best, Brad"
Profile photo of Catherine Spainhour

Catherine Spainhour

April 5, 2023

5  out of  5
rating by Catherine Spainhour
"Gavin has been wonderful to help and guide me with my recent policies that include my vehicle along with Homeowners Insurance. Brad Romine and his staff are very personable, caring people and it shows in the way they conduct business!!"
We responded:
"Thank you for the positive feedback Catherine! We appreciate you and really enjoy working with you. Best, Brad and team "
Profile photo of Sandy Melaga

Sandy Melaga

March 2, 2023

5  out of  5
rating by Sandy Melaga
"Excellent customer service!!"
We responded:
"Sandy, thank you so much for your confidence in us! We love working with you and handling your Insurance needs. Best, Brad and team"
Profile photo of narcoti

narcoti

January 27, 2023

5  out of  5
rating by narcoti
"I had a home disaster and these folks especially Jordan took great care of me and made sure not only my issues were covered but my neighbors issues as well. This has been an extremely positive experience in light of what happened to my house. Highly recommended especially if you value a personal aspect to your insurance."
We responded:
"Thanks so much for the positive feedback! We love having Jordan on our team and appreciate your business very much. Best, Brad and team"
Profile photo of Brad Averitte

Brad Averitte

January 19, 2023

5  out of  5
rating by Brad Averitte
"Brad Romine and his staff are the best in the business, any questions or concerns are handled immediately. The level of customer service they provide is unparalleled!"
We responded:
"Brad, thank you so much for working with us and your positive feedback. Lean on us anytime. Thanks again! Brad Romine and team"
Profile photo of Glenda Combs

Glenda Combs

December 13, 2022

5  out of  5
rating by Glenda Combs
"Excellent customer service, good rates on insurance. I would highly recommend this agency."
We responded:
"Thank you Glenda! We appreciate your confidence in us. Best, Brad Romine and team"
Profile photo of Betty Morse

Betty Morse

October 26, 2022

5  out of  5
rating by Betty Morse
"I have been with Brad Romune State Farm for 26+ years. Thankfully I have not needed their services often, but on the couple of occasions I have, they were quick to respond and address my needs! They truly are excellent to deal with!"
We responded:
"Betty, thank you so much for the positive review. My team and I truly appreciate it! You are a wonderful person and so easy to work with, so it’s not a hard job for us. Thanks again! Brad Romine and team"
Profile photo of Joseph Deitz

Joseph Deitz

October 22, 2022

5  out of  5
rating by Joseph Deitz
"No matter who l speak to in the office or just stop by they always find time and help you to meet what you need. My family has done business with them for 30 years almost. Will continue to turn to them for any insurance needs. Thank you."
We responded:
"Joseph, thank you so much for your positive feedback! We truly enjoy working with you and your family. Best, Brad Romine"
Profile photo of Glorious Davis

Glorious Davis

October 11, 2022

5  out of  5
rating by Glorious Davis
"I was truly comfortable talking to Jordan. He was through answering questions I asked, and asking questions to me that I didn’t think of to have all the coverage I needed. I felt his caring spirit. He wasn’t just trying to make a sale. He wasn’t pushy trying to over sell or under sell. He wanted to know me as a client and I appreciate that. I’m so happy I called State Farm. My aunt and daughter, have been with State Farm’s over 20 years each,. My granddaughter was on her Mom’s policy now she has her own , and now me. It’s a family affair."
We responded:
"Glorious, thanks so much for the positive feedback. And yes we love working with Jordan. Lean on any of us anytime. Best, Brad Romine"
Profile photo of Kevin Frazier

Kevin Frazier

October 11, 2022

5  out of  5
rating by Kevin Frazier
"I got great knowledgeable service from Jordan. Great choice."
We responded:
"Kevin, thanks so much for the positive feedback. We truly appreciate it. And we love having Jordan on our team. Lean on any of us anytime. We are happy to assist. Best, Brad Romine"
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Fritzie Manuel

September 28, 2022

5  out of  5
rating by Fritzie Manuel
"Great customer service with patience and understanding. Thank you very much!"
We responded:
"You are very welcome! Thank you for working with us. Best, Brad and team"
Profile photo of Ryan Igss

Ryan Igss

September 26, 2022

5  out of  5
rating by Ryan Igss
"Great Service"
We responded:
"Thank you Ryan! We appreciate the positive feedback. Lean on any of us anytime. Best, Brad and team"
Profile photo of Dennis Shaw

Dennis Shaw

September 7, 2022

5  out of  5
rating by Dennis Shaw
"Agent is witjvery good to work"
We responded:
"Dennis, thanks so much for the great review! We appreciate you and enjoy working with you. Thanks again, Brad and team"
Profile photo of LC

LC

September 2, 2022

5  out of  5
rating by LC
"Excellent service, personable..competitive pricing and very knowledgeable.. thanks Jordan. Brad. et al .. you are the best!"
We responded:
"Thank you! Brad and team"
Profile photo of Ryan Connor

Ryan Connor

July 12, 2022

5  out of  5
rating by Ryan Connor
"I worked with Ben there on policies and he is always super approachable and personable. We have multiple policies through them and he always explains things in a way that doesn't take a law degree to understand"
We responded:
"Ryan, thanks for your positive feedback! Ben is our team lead and does a great job for us. Thank you for trusting us with your insurance business. We appreciate you! Best, Brad"