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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mark spittle

April 16, 2026

5  out of  5
rating by mark spittle
"Earlier this afternoon I had left a review I'm going to change because it was written hastily. I had tried to call and speak to brad for the 3rd time and felt it wasn't important enough for him to reach out. they have a wonderful team, and I should have relied on them more. I asked ben who helped me before that I just thought I needed to speak with brad. I'm very sure if I need anything else my questions will be answered with care, and thoughtfulness. They have always been there for our needs. And if I actually need to talk to brad, I will be able to."
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Nicole W.

March 27, 2026

5  out of  5
rating by Nicole W.
"I've been with State Farm for 10 years and Brad has been my agent for 3. I highly recommend him for anyone shopping around, he and his team are by far the best I've worked with at State Farm. Always professional and responsive. I use them for home, car, and life insurance and have never had any issues."
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Kyle Wooten

March 27, 2026

5  out of  5
rating by Kyle Wooten
"Great customer service and helpful team!"
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Mary Maldonado

March 19, 2026

5  out of  5
rating by Mary Maldonado
"Always helpful, pleasant to work with made sure all information was in good standing coverage explanations understandable patient with older persons (myself) 😀 pleasure doing business with as are all the Statefarm employees and offices. Highly recommend this insurance agency over the many out there."
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Amy Silwood

February 16, 2026

5  out of  5
rating by Amy Silwood
"Gavin has been extremely helpful and kind."
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Doug Bentley

April 10, 2025

5  out of  5
rating by Doug Bentley
"Great and friendly agent to work with."
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Christopher Wells

February 19, 2025

5  out of  5
rating by Christopher Wells
"Ben is an absolute pleasure to work with. He does a great job of breaking down what is normally difficult to understand for the average Joe (insurance), to where you understand what you’re buying before moving forward. Would recommend him and Brad Romine’s practice to anyone."
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Suzanne Siegel - Kangas

May 22, 2024

5  out of  5
rating by Suzanne Siegel - Kangas
"I moved to Clemmons 6 yrs ago and have been with State Farm 40+ yrs and was referred by prior agency out of state to Brad Romine State Farm. I know insurance is expensive but you want to know if you have any issues your agent is going to be there for you. Everyone at the office is great but I just want to say Ben Humphrey is the best. Whether just answering questions or actually helping with claims he will do whatever he can to walk you through the process and explain any questions I have. Thank you State Farm."
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Bradford Miller

March 1, 2024

5  out of  5
rating by Bradford Miller
"Gavin is exceptional!"
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Gayle Anderson

February 3, 2024

5  out of  5
rating by Gayle Anderson
"You can count on Brad Romine’s team whenever you need them. They are responsive, professional, and always thinking ahead about your needs."
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David Cross

December 29, 2023

5  out of  5
rating by David Cross
"He needs a beard. Every man has a beard these days. Glad he's not a 'follower'!"
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Rebecca Kaselis

December 11, 2023

5  out of  5
rating by Rebecca Kaselis
"I love State Farm! Great service and friendly.
I have been happy with my State Farm for over 20 years.
I also helped my Chinese friends join them, and they are very happy with it."
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Jenny G

October 18, 2023

5  out of  5
rating by Jenny G
"I switched to State Farm ab 7 years ago for auto insurance. Brad assisted with making sure I would be fully covered in any situation at a price I could afford. Within this 7yrs, I’ve added new drivers, renters insurance (which I’ve had to utilize bc of a busted pipe. My claim was honored quickly & with compassion.) My teenage driver has taken advantage of roadside assistance, so thankful for this coverage. Our good driver discount, keeps my premiums low. Recently, I’ve also added life insurance policy. The greatest benefit is knowing that if I have a life change or situation, I can reach out to Brad or Ben Humphrey directly. They’ve always been willing to take care of my family’s insurance needs promptly & save me time, money, stress etc. Being a single parent with one income, price is important. However, so is coverage for the unexpected. Thank you to everyone in this office for caring for my family as people, not just a number!! Brad, Ben and the whole office treat us as family. You can buy insurance anywhere, but you can’t get service & compassion like this when you need it!!"
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Sandra Clodgo

September 25, 2023

5  out of  5
rating by Sandra Clodgo
"Went into process blind. Gavin was efficient, and helped us obtain what we needed and when needed. Pleasant to work with. We will be using him further."
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rafael eduardo segura rios

June 22, 2023

2  out of  5
rating by rafael eduardo segura rios
"2.5 star. Very disorganized. Mr Brad was with an attitude at some point because I did not paid last month bill, It was his fault , bill never came "so incompetent and kind of rude to me" because I didn't pay . I have been with him for several years but it seems he is laying back on his business. I'm considering to change an agent or go to another insurance if another mistake comes up."
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Catherine Spainhour

April 5, 2023

5  out of  5
rating by Catherine Spainhour
"Gavin has been wonderful to help and guide me with my recent policies that include my vehicle along with Homeowners Insurance.
Brad Romine and his staff are very personable, caring people and it shows in the way they conduct business!!"
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Sandy Melaga

March 2, 2023

5  out of  5
rating by Sandy Melaga
"Excellent customer service!!"
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narcoti

January 27, 2023

5  out of  5
rating by narcoti
"I had a home disaster and these folks especially Jordan took great care of me and made sure not only my issues were covered but my neighbors issues as well. This has been an extremely positive experience in light of what happened to my house. Highly recommended especially if you value a personal aspect to your insurance."
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Brad Averitte

January 19, 2023

5  out of  5
rating by Brad Averitte
"Brad Romine and his staff are the best in the business, any questions or concerns are handled immediately. The level of customer service they provide is unparalleled!"
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Glenda Combs

December 13, 2022

5  out of  5
rating by Glenda Combs
"Excellent customer service, good rates on insurance. I would highly recommend this agency."
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Betty Morse

October 26, 2022

5  out of  5
rating by Betty Morse
"I have been with Brad Romune State Farm for 26+ years. Thankfully I have not needed their services often, but on the couple of occasions I have, they were quick to respond and address my needs! They truly are excellent to deal with!"
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Joseph Deitz

October 22, 2022

5  out of  5
rating by Joseph Deitz
"No matter who l speak to in the office or just stop by they always find time and help you to meet what you need.
My family has done business with them for 30 years almost.
Will continue to turn to them for any insurance needs.
Thank you."
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Glorious Davis

October 11, 2022

5  out of  5
rating by Glorious Davis
"I was truly comfortable talking to Jordan. He was through answering questions I asked, and asking questions to me that I didn’t think of to have all the coverage I needed. I felt his caring spirit. He wasn’t just trying to make a sale. He wasn’t pushy trying to over sell or under sell. He wanted to know me as a client and I appreciate that. I’m so happy I called State Farm. My aunt and daughter, have been with State Farm’s over 20 years each,. My granddaughter was on her Mom’s policy now she has her own , and now me. It’s a family affair."
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Kevin Frazier

October 11, 2022

5  out of  5
rating by Kevin Frazier
"I got great knowledgeable service from Jordan. Great choice."
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Fritzie Manuel

September 28, 2022

5  out of  5
rating by Fritzie Manuel
"Great customer service with patience and understanding. Thank you very much!"